Refund Policy

Refund Eligibility

We offer a 30-day money-back guarantee. If MinaProsta® is not right for you, contact us within 30 days of delivery for a full refund.

• Opened bottles are covered — you may try the product and still request a refund
• Please contact us before sending anything back so we can confirm your return
• Return shipping is free for domestic orders

Non-Refundable Items

Certain items are not eligible for refunds:

• Sale or clearance items (final sale)
• Gift cards
• Orders placed more than 30 days before the refund request

Refund Processing

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

Late or Missing Refunds

If you haven't received your refund after 7 business days, first check your bank account, then contact your credit card company. If the problem persists, please contact us at support@yourstore.com.

Exchanges

If your order arrives damaged or incorrect, contact us and we will send a replacement at no cost to you.